Terms of service
OVERVIEW
This website is operated by R&B Jewelers. Throughout the site, the terms “we”, “us” and “our” refer to R&B Jewelers. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.
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1. PRODUCT DISCLOSURE & MATERIALS
All products sold by R&B Jewelers are gold-plated or imitation jewelry unless explicitly stated otherwise.
Our products are not solid gold.
By purchasing, you acknowledge and agree that:
- Product value is based on design and craftsmanship, not intrinsic metal value
- Gold-plated jewelry is subject to natural wear over time
- Longevity depends on usage, exposure to moisture, chemicals, and individual body chemistry
Wear, fading, or discoloration over time is normal and not considered a defect.
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2. SKIN SENSITIVITY & USE
Individual skin reactions may vary.
By purchasing and using our products, you agree that:
- You are responsible for determining whether the materials are suitable for your skin
- R&B Jewelers is not responsible for allergic reactions, skin irritation, or any medical conditions that may occur from use
Customers with known sensitivities should consult a professional before use.
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3. ORDER ACCEPTANCE & FRAUD PREVENTION
We reserve the right to:
- Refuse or cancel any order at our discretion
- Cancel orders suspected of fraud, unauthorized activity, or high-risk behavior
- Limit quantities per customer or order
Orders may be subject to verification before approval.
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4. PRICING & ACCURACY
Prices are subject to change without notice.
We strive for accuracy but do not guarantee that product descriptions, pricing, or other content are error-free. We reserve the right to correct any errors.
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5. SHIPPING & DELIVERY
Shipping times are estimates and not guaranteed.
R&B Jewelers is not responsible for:
- Carrier delays
Customers are responsible for providing accurate shipping information
6. RETURNS (7-DAY POLICY)
We accept returns within 7 days of delivery under the following conditions:
- Item must be unused, unworn, and in original condition
- Original packaging must be included
- Proof of purchase is required
Items showing signs of wear, damage, or alteration are not eligible.
Customers must inspect items upon delivery and report any issues within 48 hours.
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7. DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery.
We will provide a replacement or appropriate resolution.
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8. CHARGEBACKS & DISPUTES. If you experience any issue with your order, we encourage you to contact R&B Jewelers directly at RBJEWELERSLLC@GMAIL.COM before initiating a payment dispute or chargeback so we may attempt to resolve the matter promptly.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, R&B Jewelers shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
This includes, but is not limited to:
- Product wear or discoloration
- Skin reactions or sensitivities
- Improper use or care
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10. INDEMNIFICATION
You agree to indemnify and hold harmless R&B Jewelers from any claim or demand arising from your misuse of our products or violation of these Terms.
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11. DISPUTE RESOLUTION. If a dispute arises, both parties agree to first attempt to resolve the matter through good-faith communication before pursuing formal action.
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12. GOVERNING LAW
These Terms are governed by the laws of the State of Florida, United States.
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13. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.
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14. CONTACT INFORMATION
Questions about these Terms should be sent to:
RBJEWELERSLLC@GMAIL.COM